Fees and Surcharges

FEES & SURCHARGES

Last Updated: March 10, 2026

1. General Fees

Administrative Fee (“Admin Fee”): Each invoice is subject to a 3.5% Admin Fee, which is subject to change with advance notice (which may be provided on the invoice itself). The Admin Fee is not a tax or government-imposed charge; it helps offset the Company’s administrative, invoicing, payment-processing, and related operating costs.

Contamination Fee: Assessed when a container designated for Recyclables or Organic Waste contains “Non-designated Recyclables” or “Nonconforming Waste.” This fee starts at \$150.00 and covers the increased cost of sorting, specialized transport, or redirection to a landfill.

Fuel Surcharge: A variable percentage applied to all service and hauling charges, indexed to the EIA Rocky Mountain Region Diesel daily average.

Paper Bill Fee: A fee of \$1.00 per invoice for physical invoices sent via USPS.

Resume Service Fee: In the event Service is suspended due to account delinquency, non-payment, or breach of Agreement, a flat-rate Resume Service Fee of \$40.00 shall be assessed.

Special Handling Fee: A fee starting at \$150.00 is applied when a load requires non-standard processing, such as the management of “Special Waste,” extremely dense materials (e.g., concrete/dirt), or items requiring manual labor for safe disposal.

2. Residential Toters

Late Fee: Any invoice or portion thereof remaining unpaid after the applicable grace period shall be deemed “Past Due.” A flat-rate Late Fee of \$15.00 shall be assessed per billing cycle.

Mattress or Boxspring Disposal Fee: \$69.00 per item.

Toter Replacement Fee: A flat-rate charge of \$50.00 per unit assessed for the loss, theft, or destruction of Company-provided totes.

3. Frontload / Rearload

Bulk Item Fee:

  • Extra Small: Up to 0.5 cubic yards: \$29.00
  • Small: Up to 1 cubic yard: \$49.00
  • Medium: Up to 2 cubic yards: \$89.00
  • Large: Up to 3 cubic yards: \$129.00
  • Extra Large: Up to 4 cubic yards: \$169.00

Container Clean-out Fee: A flat fee of \$150.00 for pressure washing and sanitization, typically required for organic waste or food-service accounts.

Delivery Fee: A one-time fee assessed upon Service activation for the mobilization and placement of Equipment. The Base Delivery Fee is \$95.00 for locations within the standard service radius. For locations exceeding this radius, an Extended Mileage Surcharge may apply. If a delivery is unsuccessful due to “Site Readiness” issues, a Return Trip Fee will be charged in addition to the Delivery Fee for the second attempt.

Enclosure Cleanup Fee: A labor fee assessed when personnel must manually clear debris from the area surrounding a container. This fee is calculated based on the volume per the Bulk Item Fee schedule above. If the debris consists of loose litter not classified as a bulk item, a minimum cleanup fee of \$19.00 will apply.

Graffiti / Painting Fee: A restoration fee of \$150.00 assessed for the removal of unauthorized markings or the repainting of Equipment defaced while in the Customer’s care.

Late Fee: Any invoice or portion thereof remaining unpaid after the applicable grace period shall be deemed “Past Due” and shall incur a Late Fee of 1.5% per month (18% per annum) on the total outstanding balance.

Mattress or Boxspring Disposal Fee: \$69.00 per item.

Metal Lid / Lock Bar Replacement & Repair Fee: Billed at \$195.00 or the cost of parts plus labor for damages.

Off Cycle Route Fee: A fee of \$90.00 for service requested on a day other than the Customer’s regularly scheduled route day.

Removal Fee: A one-time fee assessed per unit of Equipment for the final retrieval and transport of assets to the Company’s facility upon Service termination or request. The Base Removal Fee is \$95.00.

4. Roll-off, Compactors, Mobile Storage

Dedicated Truck/Driver Fee: An hourly rate of \$135.00 (rounded in 15-minute increments) for specialized projects requiring a dedicated driver and/or truck.

Demurrage Fee: A daily storage charge assessed when Equipment containing Customer material remains on Company property, or when a loaded container is held at a Company facility due to Customer-related delays (e.g., pending waste profile approval, non-payment, or a request to delay disposal). The Demurrage Fee is \$15.00 per day, per unit of Equipment. This fee covers the loss of equipment utility and the occupation of facility space. Demurrage shall accrue starting the first calendar day following the initial 24-hour holding period and will continue until the material is authorized for disposal or removed from Company property.

Dig-Out Fee: A labor charge of \$150.00 assessed when material is frozen, compacted, or wedged inside a container, requiring manual or mechanical intervention to release.

Extra Rental Day Fee: A daily rate of \$10.00 to \$15.00 assessed for each day Equipment remains on-site beyond the allowable rental period.

Late Fee: Any invoice or portion thereof remaining unpaid after the applicable grace period shall be deemed “Past Due” and shall incur a Late Fee of 1.5% per month (18% per annum) on the total outstanding balance.

Live Loading Fee: For Roll-off or Compactor services a standby fee of \$135.00 per hour (rounded in 15-minute increments) for wait times while the truck remains on-site.

Mattress/Box Springs Disposal Fee: Accepted in roll-offs only. Disposal of up to three (3) items is included in standard service. Items exceeding this allowance are \$125.00 per item.

Relocation Fee: In the event that a return trip is requested to move Equipment on-site, there will be a Relocation Fee of \$125.00 for locations within the standard service radius. For locations exceeding this radius, an Excessive Mileage Surcharge may apply. This fee covers the labor, fuel, and specialized logistics required for on-site repositioning of Equipment.

Return Trip Fee (also known as “Dry Run”): A fee of \$125.00 assessed when the Company is unable to perform a scheduled service due to circumstances beyond its control for locations within the standard service radius. Examples include, but are not limited to, parked cars, snow, locked gates, or construction. For locations exceeding this radius, an Excessive Mileage Surcharge may apply. This fee covers the labor, fuel, and specialized logistics required for on-site repositioning of Equipment.

Same Day / Weekend Emergency Fee: A premium surcharge of \$395.00 for requests fulfilled within the same business day, overnight, or during weekend hours.

Tonnage Cargo Limit Fee: For Roll-off and Compactor services, a surcharge of \$120.00 to \$150.00 per ton applied to any load exceeding an 8-ton cargo capacity.

Tonnage Overage Fee: For Roll-off and Compactor services, any weight exceeding the “Included Tons” specified in your Pricing Document(s) will be billed at the applicable regional rate per ton between \$65 to \$110 per ton. Overage charges are calculated on a prorated basis for the exact weight of the disposal, ensuring you pay only for the specific tonnage hauled.