Privacy Policy and Terms

1. Program Description

By opting in, you agree to receive text messages and/or calls from Earthwise Waste Solutions related to your waste services. This includes, but is not limited to:

• Order confirmations
• Delivery updates
• Service reminders
• Important account notifications

Message frequency may vary based on your interactions and service activity. Message and data rates may apply. Consent is not a condition of purchase.

2. Opt-In Disclosure

Opt-In Language for Forms:

“By checking this box, I agree to receive text messages and/or calls from Earthwise Waste Solutions regarding service reminders, order confirmations, and important account updates. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel, HELP for help.”

This language must be clearly visible next to an unchecked checkbox at the time of opt-in.

3. Opt-Out Instructions

You can cancel the SMS service at any time by replying “STOP”. After you reply “STOP,” we’ll send a confirmation message and you will no longer receive SMS messages from us. To rejoin, just sign up again.

4. Support

For help, reply “HELP” or contact us at support@proearthwise.com or 719-687-7900.

5. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Message Frequency & Rates

Message and data rates may apply. Message frequency will vary depending on your services. Contact your wireless provider for more details.

Privacy Policy

Earthwise Enterprise Inc (“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy document contains types of information that is collected and recorded by Earthwise Waste Solutions and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@proearthwise.com.

What We Collect

We may collect personal information when you:

• Submit a contact form
• Request a quote
• Call or text us
• Sign up for services
• Browse our website

This may include:

• Personal Identification Information: Full name, email address, phone number, and postal address
• Payment Information: Credit/debit card details or payment account information
• Service Request Details: Information about your specific service needs and requests
• Usage Data: Information about how you use our website and services, including your IP address, browser type, and browsing behavior

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Communicate with you via SMS, phone, and email
• Send quotes, updates, and service notifications
• Process your transactions and manage your orders
• Improve, personalize, and expand our website and services
• Provide customer service and support
• Understand and analyze how you use our website and services
• Comply with legal obligations
• Develop new products, services, features, and functionality

SMS & Phone Communications

By providing your phone number, you agree to receive calls and text messages related to your service. Message and data rates may apply. We use secure platforms and service providers (such as Twilio) to send messages and ensure the protection of your communications.

Information Sharing

We do not sell, trade, or rent your personal data to outside parties. We may share your information with:

• Service providers (CRM systems, texting platforms, payment processors, etc.)
• Website hosting partners and other parties who assist us in operating our website and conducting our business
• Contractors helping deliver services to you
• Legal authorities, if required by law

All parties we share information with are required to keep this information confidential and use it only for the purposes specified.

Mobile Information Sharing: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption, access control, and secure servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion of your data
• Withdraw consent to communications (including SMS)
• Opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Children’s Privacy

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, need to exercise your rights, or require assistance with our services, do not hesitate to contact us:

Earthwise Waste Solutions

📧 Email: support@proearthwise.com

📞 Phone: 719-687-7900

📬 Address: 2270 Hancock Expressway, Colorado Springs, Colorado, 80910

This Privacy Policy outlines how we collect, use, and manage your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use: We may collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected: – Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. – Usage Data: We may also collect information on how the service is accessed and used.

Use of Data: We use the collected data for various purposes, including to provide and maintain the service, to notify you about changes to our service, to allow you to participate in interactive features, to provide customer care and support, to provide analysis or valuable information so that we can improve the service, to monitor the usage of the
service, to detect, prevent and address technical issues.

Transfer of Data: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your city where the data protection laws may differ than those from your jurisdiction.

Disclosure of Data: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Security of Data: The security of your data is important to us, but please remember that no
method of transmission over the Internet, or method of electronic storage is 100% secure.

Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.