RESIDENTIAL FAQ
Residential Trash Service FAQ
We ask that you have the toter placed at the curb by 7 am every week. Service can happen between 7am and 6 pm.
Our service level is our 96-gallon toter and up to 2- 30-gallon trash bags on the side.
Call our office at 719-687-7900 and a customer service representative will go over the charge to send a driver back to service.
Yes, we do provide you with a 96 gallon toter when you sign up for service.
We do not allow any personal toters to be used due to liability reasons.
We do ask that you bag the trash before putting it inside the toter.
Earthwise will service your Customer-Owned Bear-Resistant Container, call for details!
We ask that you do not drill holes, paint, or damage Earthwise property and could result in a replacement fee.
Trash is serviced once a week and recycle will be every other week.
We do accept additional items for an extra charge. These items will need to be prepaid and set up with the office at least one day prior to pick up. Call our office to set up at 719-687-7900.
We bill quarterly. All bills will go out on the 1st of the following months. December, March, June, September.
We can mail you a paper invoice for $1 extra per quarter.
Auto pays process on the 1st of every month.
New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Day.
