Residential Trash Service FAQ
We ask that you have the toter placed at the curb by 7 am every week. Service can happen between 7am and 6 pm.
Our service level is our 96-gallon toter and up to 2- 30-gallon trash bags on the side.
Call our office at 719-687-7900 and a customer service representative will go over the charge to send a driver back to service.
Yes, we do provide you with a 96 gallon toter when you sign up for service.
We do not allow any personal toters to be used due to liability reasons.
We do ask that you bag the trash before putting it inside the toter.
Earthwise will service your Customer-Owned Bear-Resistant Container, call for details!
We ask that you do not drill holes, paint, or damage Earthwise property and could result in a replacement fee.
Trash is serviced once a week and recycle will be every other week.
We do accept additional items for an extra charge. These items will need to be prepaid and set up with the office at least one day prior to pick up. Call our office to set up at 719-687-7900.
We bill quarterly. All bills will go out on the 1st of the following months. December, March, June, September.
We can mail you a paper invoice for $1 extra per quarter.
Auto pays process on the 1st of every month.
what can/can't be recycled
Acceptable Items
Plastics
Recycle plastics #1, #2 and #5. Look on the bottom of containers for the number inside the recycling arrows.
Metal Cans
Recycle all food and beverage metal cans—steel, tin, bi-metal and aluminum.
Cardboard, Newspaper & Magazines
Recycle newspaper inserts, catalogs, paperback books, phone books and brochures.
Paper Food Containers & Cartons
Recycle juice boxes, egg, ice cream and milk cartons,and cereal and pasta boxes.
Paper
Recycle envelopes, office paper, junk mail, greeting cards and file folders. Shredded paper should be put in a paper bag.
Unacceptable Items
Batteries
Bio-hazardous waste
Cables
Ceramics
Clothes
Construction debris
Diapers
Dishes or mirrors
Egg cartons
Electronics
Food or liquid waste
Glass
Greasy food containers
Hardback books
Hazardous waste
Holiday decorations
Hoses
Ice cream cartons (wax-coated)
Light bulbs
Plastic bags
Plastic food wrappers
Plastic straws
Plastic without numbers
Polystyrene foam
Scrap metal
Shoes
Tissue
To-go lids
Tools
Toys
Yard waste